WELCOME TO THE LOJEL EXPERIENCE

- dubai festival city mall -

yes! lojel is now OPEN in dubai

Since November 11, 2024, Dubai residents have welcomed an exciting new arrival from Japan. Experience LOJEL like never before at our flagship store in Dubai Festival City—the first of its kind in the UAE and the MENA region. Discover our full collection, explore our innovative sustainable designs, and enjoy personalized service from our expert team.

COLLECTIONS

learn more

From the store collections

DISCOVER LOJEL

Cubo - Refresh

AED 1,395.00

Iloj Mobile Sling

AED 375.00

Iloj Card Holder

AED 255.00

Iloj Key Holder

AED 175.00

Voja - Zipperless

AED 915.00

Travel Organizer

AED 160.00

LOJEL Store Collections

Available Collections in-store and online

  • Travel

  • Bags

  • Everyday
BS

Lojel

Cubo - Refresh
AED 1,395.00
Cubo Luggage Cover

Lojel
SR

Lojel
Voja S Yellow

Lojel
Voja Luggage Cover

Lojel
Title
Title
Trail

Lojel
Asphalt

Lojel

Eblo All Day
AED 1,095.00
Eblo All Terrain

Lojel

Eblo All Terrain
AED 1,245.00
Niru 2 - 3-Way Tote

Lojel
Niru 2 - Day Pack Mini

Lojel
BL

Lojel
Terracotta

Lojel
Niru City Sling

Lojel
Camel

Lojel

Niru Daypack
AED 495.00
Grey

Lojel
NBL

Lojel
NB

Lojel
Niru2 - City Sling

Lojel
B

Lojel

SEMO Backpack
AED 610.00
SEMO Tech Organizer

Lojel
SEMO Tote Backpack

Lojel
SEMO Tote Bag

Lojel

SEMO Tote Bag
AED 490.00
Tone Gray

Lojel
Tone Navy

Lojel
Title
B

Lojel
B

Lojel
B

Lojel
B

Lojel
B

Lojel
BL

Lojel
B

Lojel
B

Lojel
Iloj Card Holder

Lojel
Sand

Lojel
Black

Lojel
A

Lojel
#

Lojel
SEMO Laptop Sleeve 14

Lojel
SEMO Laptop Sleeve 16

Lojel
SEMO Tech Organizer

Lojel
Slash Foldable Travel / Daypack

Lojel
Matte White

Lojel
Matte White

Lojel
Matte White

Lojel
Matte Black

Lojel
Three Patch Set

Lojel
Travel Wallet

Lojel

Travel Wallet
AED 95.00

View all collections

By Bagsy Team | November 16, 2024
Title

Discover the latest in travel luxury at the first-ever LOJEL flagship store in the UAE. Located in the heart of Dubai Festival City Mall.

The LOJEL Flagship Store is a luxurious, modern space designed to redefine your travel shopping experience. As the first LOJEL store in the UAE and MENA region, it reflects the brand’s commitment to quality, innovation, and timeless style.

 

A Hub for Travel Enthusiasts

 

Our store offers a curated selection of LOJEL’s premium luggage, travel accessories, and lifestyle products, catering to every type of traveler. From business professionals to adventure seekers, each product is crafted to combine functionality with elegant design.

“At LOJEL, we believe that travel is an experience that should be as smooth and inspiring as possible. Our store is a reflection of this philosophy.”
Title
Title

What You’ll Find at the LOJEL Store

1. Exclusive Collections

Discover LOJEL’s latest collections, including the iconic Cubo and the durable Voja. Each collection is meticulously designed to meet the diverse needs of today’s traveler.

 

2. Interactive Product Displays

Experience our products firsthand with interactive displays that showcase their unique features. Test out expandable compartments, glide ultra-quiet wheels, and explore the cutting-edge materials that make LOJEL stand out.

 

3. Personalized Assistance

Our dedicated team of travel experts is here to guide you through every step of your journey. From product recommendations to travel tips, we ensure a personalized shopping experience tailored to your needs.

Designed for Comfort and Inspiration

01

Shop Online

Browse our full collection on Bagsy and have your favorite LOJEL products delivered to your doorstep.

02

In-Store Pickup

Prefer to collect your order? Select in-store pickup at checkout and visit our store at your convenience.

03

Home Delivery from Store

Buy in-store and let us deliver your purchase straight to your home.

EVERYTHING YOU NEED TO KNOW ABOUT THE STORE

FAQ

Where is the LOJEL store located?

Our flagship LOJEL store is located in Dubai Festival City Mall, Second Floor, next to Art Of Living. Visit us to explore the full range of our premium products in person.

What products are available at the LOJEL store?

The store features our entire collection, including luggage, travel accessories, and backpacks. You can explore all color and size options in person or browse the collection online.

Can I pick up my online order from the LOJEL store?

Absolutely! When you place an order online, you have the option to select in-store pickup at our Dubai Festival City location. This way, you can collect your purchase at your convenience.

Does the LOJEL store offer home delivery for in-store purchases?

Yes, for your convenience, we provide home delivery for products purchased in-store. Simply let our staff know, and we’ll arrange for your items to be delivered directly to your home.

What payment methods do you accept?

We accept major credit cards and offer flexible payment options through Tabby and Tamara, allowing you to pay in four installments.

What should I do if there is a problem with my Order/Product?

Free Next Day Delivery from the Store & the Bagsy Website

Can I inspect the goods before receiving them?

Yes, you are free to open, inspect and test the products before accepting them. You can return the product or ask for an exchange if you are not completely satisfied.

What are the delivery options?

We provide next-day delivery for all orders placed before 2 PM within the UAE, ensuring you receive your items promptly. You can expect a reliable delivery service that keeps you updated on your order status. For international orders or future expansion into other Middle Eastern countries, please check our website for the latest updates on shipping options.

How do I return a product?

We want you to be completely satisfied with your purchase. If you need to return an item, we offer free returns within 14 days of delivery. To initiate a return, please contact our customer service team, who will guide you through the process. Be sure to have your order number handy, and we recommend keeping the original packaging for returns to ensure the product is protected during shipping.

How do I choose the right luggage size?

Choosing the right luggage size is essential for a smooth travel experience. We provide a detailed size chart on each product page that outlines the dimensions of our luggage categories: cabin (small), check-in (medium), trunk (large), and sets of three. If you’re unsure which size suits your needs, feel free to contact our customer service team for personalized assistance.

Do you offer eco-friendly products?

Absolutely! Bagsy is committed to sustainability, and many of our products are made from environmentally friendly materials, such as RPET (recycled PET). We also strive to minimize our ecological footprint by providing plastic-free packaging for several items. Our goal is to offer luxury products that align with responsible consumption, so you can feel good about your purchases.

How can I contact customer support?

You can reach our customer support team via WhatsApp, phone, or email. We’re here to assist you with any inquiries or support you need.

STORE POLICY

DELIVERY POLICY

Free Next Day Delivery from the Store & the Bagsy Website

REFUND POLICY

If your product aren’t perfect, return them for a full refund within 14 Days

Payment POLICY

Card, Tabby, Tamara, Online and Cash Payment Accepted

Free Shipping

Free Next Day Delivery from the Store & the Bagsy Website

Full Refund

If your product aren’t perfect, return them for a full refund within 14 Days

Secure Online Payment

Card, Tabby, Tamara, Online and Cash Payment Accepted