LOJEL WARRANTY
✓ 10 Years Limited Warranty on LOJEL luggage – built to last, backed for peace of mind.
✓ Hassle-Free Claim Process – directly through Bagsy with support via form or WhatsApp.
✓ Genuine Coverage – protects you against manufacturing defects, not wear or misuse.
✓ Aftercare Support – we assist even after warranty with parts, referrals, and guidance.
WARRANTY DETAILS
Warranty Period by Collection
- Eblo: 5 Years
- Urbo: 2 Years
- Slash: 1 Year
- Niru: 2 Years
- Semo: 2 Years
Accessory Coverage
- All LOJEL accessories: 1 Year
- Global Adapter covered separately
- Copper Mask excluded due to hygiene
Warranty Exclusions:
- Lost proof of purchase
- Damage from misuse, airlines, or unauthorized repairs
- Wear and tear or accidental damage
Support After 10 Years:
We aim to assist where possible with parts or repair referrals, depending on availability and item condition.
Submit the form with your details and we'll follow up within 2–3 business days. Our priority is your satisfaction and ensuring your product is properly supported.