Contact Us

We typically respond within a few hours. For returns or order inquiries, please include your Order ID.

Press & Collaborations

For media inquiries, brand partnerships, or collaborations, please email:

info@bagsy.ae

Our Locations

Customer Service Office: Office 503, One Deira Tower, Dubai

LOJEL Store: Dubai Festival City Mall

Shop with Confidence

✓ 14 Days Free Trial

✓ Up to 10 Years Warranty

✓ 24/7 Support via WhatsApp, Email & Social Media

Return & Refund

  • Item must be unused with original packaging & tags.
  • Returns within 14 days of purchase.
  • Refunds processed within 7 business days.

Warranty claims available online.

''The customer is always right, unless it's our fault.''

– Happiness Center Team

  • Office Location

    BAGSY Office is Located in Deira Corniche

  • UAE & Middle East Delivery

    Free 24 hours delivery in the UAE and 5 Days in KSA and Qatar

  • Sustainability

    Our Collection is made with up to 60% Recycled Materials

  • Authorized Retailer

    We Have full Exclusivity on Our Brands in the Market